Exam 5V0-41.20 : VMware SD-WAN Troubleshoot
Language English
Number of Questions 36
Format Single and Multiple Choice, Proctored
Duration 90 Minutes
Passing Score 300
Passing Score –
VMware exams are scaled on a range from 100-500, with the determined raw cut
score scaled to a value of 300. Your exam may contain unscored questions in
addition to the scored questions, this is a standard testing practice. You will
not know which questions are unscored, your exam results will reflect your
performance on the scored questions only.
VMware SD-WAN Troubleshoot
The VMware SD-WAN Troubleshoot badge is intended for individuals who are
Technical Support Engineers at Level 1 or Level 2 and are a part of a Managed
Service Provider. It is also intended for general customers who already have a
solid understanding of deploying and designing the VMware SD-WAN solution and,
need to be able to leverage diagnostic capabilities of the solution to do
immediate troubleshooting of issues.
Product: VMware SD-WAN™ by VeloCloud®
Associated Certification: VMware SD-WAN Troubleshoot 2022
Exam Details
The VMware SD-WAN Troubleshoot (5V0-41.20) exam which leads to the VMware
SD-WAN Troubleshoot 2022 badge is a 36-item exam with a passing score of 300
using a scaled method. Exam time is 90 minutes.
Exam Delivery
This is a proctored exam delivered through Pearson VUE. For more
information, visit the Pearson VUE website.
Badge Information
For details and a complete list of requirements and recommendations for
attainment, please reference the VMware Education Services - Certification
website.
Minimally Qualified Candidate
The VMware SD-WAN Troubleshoot badge is intended for individuals who are
Technical Support Engineers at Level 1 or Level 2 and are a part of a Managed
Service Provider. The badge is additionally intended for general customers who
already have a solid understanding of deploying and designing the VMware SD-WAN
solution and, need to be able to leverage diagnostic capabilities of the
solution to do immediate troubleshooting of issues. Candidates who are
interested in taking this badge should already have deployed VMware SD-WAN and
have had experience operating a VMware SD-WAN
environment. The MOC should have all the knowledge contained in the exam
sections listed below.
Exam Sections
Objective 1 Given a scenario, identify how to troubleshoot profile-related
issues.
Objective 2 Given a scenario, identify how to troubleshoot connectivity issues.
Objective 3 Given a scenario, identify how to troubleshoot underlay and overlay
routing issues.
Objective 4 Given a scenario, identify how to troubleshoot application
performance leveraging the DMPO capabilities.
Objective 5 Given a scenario, identify how to troubleshoot security and service
insertion
Objective 6 Given a scenario, identify how to troubleshoot branch activation
issues.
Objective 7 Given a scenario, identify how to troubleshoot availability and
scale issues.
Objective 8 Given a scenano, Identify and leverage diagnostic capabilities
around SD-WAN Edges,
Objective 9 Given a scenario, identify licensing issues. (Not evaluated)
Objective 10 Given a scenario, identify the appropriate Edge model and
appliances.(Not evaluated)
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QUESTION 1
Scenario: 1
A network administrator is tasked with enabling SD-WAN at three branch locations, A topology has
been provided for reference. For each site, the administrator is having issues bringing edges online,
as another administrator has gone ahead and created a configuration ahead of time. The
organization has several branch sites. One is an Internet-only site and two are Hybrid locations with
both internet and MPLS. The last location is MPLS only. There are hub data center in this
environment as well. Please refer to the topology.
One of the Edges at the Chicago site is unable to activate. The Edge has a red LED. What is the next
troubleshooting step?
A. If the Edge is connected to its HA peer, determine if there is a link-light on the HA peer-link.
B. If the Edge is connected to the MPLS circuit, determine if the Hub is advertising gateway routes.
C. If the Edge is connected to the MPLS circuit which does not have DHCP, determine if there is a
static IP configuration that needs to be applied upon activation.
D. If the Edge is connected to its HA peer, determine if underlay BGP peering is present between the
two Edges.
Answer: B
QUESTION 2
Scenario 3:
After resolving numerous connectivity issues throughout the various branch sites, connectivity
between applications and users is finally present. The network administrator is informed that during
certain tests, applications are not performing as they are expected to. Users report that call quality
has not fully improved and that some of their calls either drop or have poor voice quality where the
conversation is breaking up. Other users are noticing that file transfers are slower than expect. A
group of users from a few sites have reported slowness in accessing internal and external
applications.
A network engineer is configuring an Internet Backhaul Policy for the Chicago Branch to utilize NY's
hub as a much better source for Internet for certain SaaS applications. For an unknown reason, the
network engineer is not able to select the hubs in the Internet Backhaul Policy.
What could be the reason?
A. The Dynamic Branch to Branch has not been enabled.
B. The hub is not configured with the proper IP address.
C. Dynamic Branch to Branch using gateways has not been enabled.
D. The Edge's profile does not include Backhaul hubs as an option.
Answer: C
QUESTION 3
Scenario: 2
After completing the branch activation for all required branches, the network administrator attempts
to test connectivity between the various branches and between hubs and branches. The
administrator notices a lack of connectivity despite being certain that configurations have been
complete. The administrator also observed that several users are reporting intermittent connectivity
to some of the some applications they are accessing. Other users are reporting no access to these
applications. Other users at some of the branches claim they cannot get to certain public resources.
The administrator wants to ensure that all sites can talk to each other and all resources are
accessible.
Exhibit.
A technician has added Edges to an East Coast Profile. These Edges are not able to communicate via
dynamic tunnels to Edges in the West_Coast profile. The technician has noticed that some Edges are
able to establish dynamic tunnels.
What could be preventing Edges from being able to establish dynamic tunnels?
A. The profiles are not configured to allow dynamic branch to branch VPNs.
B. The profiles are configured to only allow dynamic branch to branch for Edges within the same
profile.
C. None of the existing profiles have Cloud VPN enabled thus preventing dynamic tunnels.
D. Neither profile has been configured to utilize cloud gateways.
Answer: A
