Monday, July 27, 2015

Windows revenue takes another bad beating

Third consecutive quarter of double-digit declines, but CEO is confident Windows 10 will 'restore growth'

Microsoft on Tuesday said that Windows revenue again declined by double digits, the third straight such quarter, with sales of licenses to computer makers down 22% from the same period last year.

For the June quarter, Windows revenue from OEMs (original equipment manufacturers) was off $683 million relative to the same three-month span in 2014, making the decline for the fiscal year -- Microsoft's ended on June 30 -- approximately $1.9 billion.

The bulk of Windows' revenue comes from sales to OEMs, which pre-load the operating system on PCs, 2-in-1s, tablets and a few smartphone models. In the past, Microsoft has said 65% to 72% of Windows revenue stemmed from OEM sales.

Second quarter revenue from OEMs was down 27% for what Microsoft calls the "non-Pro" category and off 21% for the "Pro" class. The terms refer to the kind of Windows license, with non-Pro indicating the OS for consumer PCs and tablets, and Pro for devices targeting businesses. In Windows 10, for instance, the former will be Windows 10 Home while the latter will be Windows 10 Pro.

The declines of both non-Pro and Pro were both slightly larger than for the first quarter of 2015.
Microsoft blamed the consumer licensing downturn on slack in the sales channel as OEMs prepared devices for Windows 10, a 180-degree turn from the prior quarter, when it said the channel was still stuffed with PCs left over from the holidays.

"OEMs tightly managed PC inventory ahead of the Windows 10 launch, particularly in developed markets," said CFO Amy Hood in prepared remarks during the front end of an earnings call with Wall Street Tuesday. "In our view, this is a healthy state for the channel as we head into a transformational launch that starts next week," she added, referring to the July 29 debut of Windows 10.

Hood returned to the scaled-back OEM inventories when she responded to a question about whether Windows 10 would make up some of its second-quarter declines caused by the emptying retail sales channel. "Before every launch, we tend to have a tightening in the channel as they prepare and run reasonably lean," Hood answered. "This is a healthy state. It's within the range of normal."

Meanwhile, Hood said Pro license revenue was still hamstrung by the tough comparisons in 2014 when sales of business PCs jumped as companies purged Windows XP -- which was retired in April of that year -- from their organizations. Microsoft has used XP as the whipping boy for the last several reporting periods, and gave the 2001 OS a few more licks Tuesday.

Also in play, although not stressed much by Microsoft, perhaps because it's a broken record: The underlying problems of the PC industry, which continued a 14-quarters-and-counting contraction, and seems destined to be almost entirely a replacement market, with little signs of any meaningful growth down the line.

Both Hood and CEO Satya Nadella, who was also on the call, spun the Windows declines as less about the loss of revenue in the quarter just past and more about the opportunities ahead with Windows 10.

"With Windows 10, we expect momentum to build throughout the year, as we and our partners bring new devices, applications, and services to market," said Hood. "We expect this to benefit our business results in the second half of the fiscal year." Microsoft's fiscal year runs from July to the following June, so Hood was referring to the first half of 2016.

Nadella pitched in as well. "Our aspiration with Windows 10 is to move people from meeting to choosing to loving Windows," he said, repeating remarks he made earlier this year.

Not surprising -- because it's part of every CEO's job description, no matter what industry or under what circumstances -- Nadella was confident Windows 10 would turn around the company's OS fortunes, if not in direct licensing revenue then in sales of after-market services and software, and advertising opportunities in its Bing search site.

"While the PC ecosystem has been under pressure recently, I do believe that Windows 10 will broaden our economic opportunity and return Windows to growth," Nadella said. He touted the large number of devices and configurations in the testing process for Windows 10 certification, most of which won't be available until later this year, as well as some revenue and gross margin growth possibilities from Microsoft's own hardware, primarily the Surface Pro portfolio.

"Third, we will grow monetization opportunities across the commercial and consumer space," Nadella pledged. "For consumers, Windows 10 creates monetization opportunities with store, search, and gaming."

The three money-makers Nadella ticked off were the same ones Hood outlined to financial analysts in May, when she fleshed out the firm's "Windows as a service" monetization strategy. Microsoft intends to shift revenue generation from its decades-long practice of licensing Windows to one more reliant on revenue from search ads within Bing results, gaming and apps sold through the Windows Store.

That strategy has led Microsoft to a number of radical decisions, including giving away Windows licenses to smartphone and small tablet makers -- a move that hasn't done much for the OS's share in those categories -- subsidizing Windows to makers of cut-rate notebooks, and most importantly for Windows 10, giving away upgrades to the new OS from Windows 7 and Windows 8.1.

The biggest contributor to that money-making strategy in the June quarter was clearly Bing. In a filing with the U.S. Securities and Exchange Commission (SEC), Microsoft said that Bing search advertising revenue had increased 21%, or $160 million, in the second quarter compared to the same period the year prior. Adding Cortana, Microsoft's digital assistant and prognosticator, to Windows 10 was also part of the plan to increase Bing's importance to the OS -- which features strong links to the search engine in multiple components, including the new Edge browser -- and use Windows 10 to drive the search service's revenues.

While the growth in Bing ad revenue was less than a fourth of the decline in Windows revenue during the quarter, it was something.
Microsoft said nothing in the SEC filing about app revenue -- perhaps because it remains minuscule -- but it did boast of a $205 million increase, representing a 58% boost, from Xbox Live, its subscription-based multi-player network. Xbox Live is baked into Windows 10, and Microsoft has pinned significant revenue hope on the OS and Xbox Live reinvigorating the company's PC gaming business, with the monetization angle coming from the ties between the two platforms -- console and PC -- and sales of and on the former since the service will be free on PCs and tablets running Windows 10.

"Gaming is an important scenario for Windows 10, and our success with Xbox this quarter gives us a strong starting position heading into launch," said Nadella Tuesday.

And he remained glass-half-full. "We are confident that these are the right levers to revitalize Windows and restore growth," Nadella said.

In general, Microsoft's second quarter was a mess because of $8.4 billion in charges and layoffs in its phone division, resulting in the biggest-ever single-quarter loss and the first since 2012.

Microsoft took a $3.2 billion net loss for the quarter, compared to a $4.6 billion net profit for the second quarter of 2014, a $7.8 billion flip.

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Thursday, July 16, 2015

Top 10 job boards on Twitter

Top 10 job boards on Twitter

Celebrities, politicians and companies all have a Twitter account today, so why not job boards? Here are 10 job boards that are using Twitter better than the competition.

Top job boards on Twitter
Twitter isn't just for celebrities, companies and parody accounts. It's now an outlet for job boards as well. Turning to Twitter in your job search might not feel natural, but Twitter is becoming a popular recruitment tool. As social media becomes a mainstay of our everyday lives, it's also become a part of your job search as well.

Engagement Labs, creators of eValue, which rates how well companies use social media, rates successful uses of social media based on likes, follows and overall audience engagement. Here are 10 social job boards using Twitter better than the competition.

#1 Twitter: Monster
Monster's main Twitter handle, where the company shares both unique and shared content, has over 150,000 followers. It's eValue score was "20 percent higher than their nearest competitor," according to Engagement Labs, along with the highest impact score, indicating their content is reaching a large -- and interested -- audience.

#2 Twitter: CareerOneStop
CareerOneStop is another socially successful government website, coming in second for its use of Twitter and its ability to engage with its audience of over 5,000 followers. The website is sponsored by the U.S. Department of Labor and offers a number of helpful resources for job seekers in every industry.

#3 Twitter: ZipRecruiter
ZipRecruiter may have a modest following of around 4,000 on Twitter, but the company has created a social outlet for its services and its followers are engaged in the experience. ZipRecruiter posts a number of job-seeker-related content, updates about the company, industry updates and, of course, job listings. The site pulls in jobs from other well-known job boards including Monster, Glassdoor and SimplyHired, just to name a few.

#4 Twitter: AOL Jobs
AOL has come a long way since it dominated the Internet back in the 90s, but the company has since moved on from dial-up tones and mailing out its latest software. The Internet company has now extended its reach into the job market, with AOL Jobs, and it's getting the right feedback on Twitter to put it at number 4 on the list of job boards using Twitter. With over 13,000 followers, AOL Jobs' twitter feed mostly features original - and interesting -- job-seeker focused content that will draw you into the homepage for AOL Jobs.

#5 Twitter: FlexJobs
FlexJobs helps you find jobs that aren't your typical 9-to-5 office roles. It includes remote opportunities, freelance work and other less conventional career listings on its jobs board. FlexJob's Twitter account, with more than 8,000 followers, houses content related to flexible job schedules, remote work and telecommuting. Its number 5 on the list of companies with the most powerful social job boards, so if you're looking for remote, part-time or freelance work, it might be the right account to follow.

#6 Twitter: CareerBuilder
CareerBuilder is a well-known career site and jobs board, but it also dominates the top 10 list for Twitter. At number 6, CareerBuilder uses its Twitter account to connect with nearly 150,000 followers and share content related to job searching, employment, recent college graduates and, of course, job postings.

#7 Twitter: Mediabistro
Mediabistro is more than a jobs board. The website also includes educational programs, articles and industry events in addition to job listings. Its Twitter account, with over 170,000 followers is no different. The social account features job listings, information for job seekers, tips and strategies for finding the right job and more. Mediabistro also poses questions to its followers as well as funny hashtags and memes, going the extra mile to connect with followers.

#8 Twitter: Glassdoor
Glassdoor was a pioneer for job seekers, bringing them reliable salary data and reviews from current and former employees a large number of companies. It's now channeling its know-how and data into a well-rounded Twitter account with over 80,000 followers. The company features original content, shared articles and job search statistics on Twitter, making it another great option to follow if you are in the market for a new job.

#9 Twitter: Snagajob
Snagajob isn't successful only on Facebook, it also makes the top 10 list for Twitter. It's clear that Snagajob is trying to connect with its millennial followers, with its use of emojis and references to pop culture, and it seems to be working. The account has over 14,000 followers and scored high on the list of companies using Twitter effectively.

#10 Twitter: TheLadders
Similar to other jobs boards, TheLadders has a wealth of job-seeker related content on its Twitter account. With over 60,000 followers, TheLadders shares and posts content from its own site, articles from other sources and networking tips. It's focused on connecting with driven job seekers who want to push their career onward and upward, and its Twitter efforts seem to be doing the trick.



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Sunday, July 5, 2015

Software-Defined Networking will be a critical enabler of the Internet of Things

SDN will support IoT by centralizing control, abstracting network devices, and providing flexible, dynamic, automated reconfiguration of the network

This vendor-written tech primer has been edited by Network World to eliminate product promotion, but readers should note it will likely favor the submitter’s approach.

Organizations are excited about the business value of the data that will be generated by the Internet of Things (IoT). But there’s less discussion about how to manage the devices that will make up the network, secure the data they generate and analyze it quickly enough to deliver the insights businesses need.

Software defined networking (SDN) can help meet these needs. By virtualizing network components and services, they can rapidly and automatically reconfigure network devices, reroute traffic and apply authentication and access rules. All this can help speed and secure data delivery, and improve network management, for even the most remote devices.

SDN enables the radical simplification of network provisioning with predefined policies for plug-and-play set-up of IoT devices, automatic detection and remediation of security threats, and the provisioning of the edge computing and analytics environments that turn data into insights.

Consider these two IoT use cases:
* Data from sensors within blowout preventers can help oil well operators save millions of dollars a year in unplanned downtime. These massive data flows, ranging from pressure readings to valve positions, are now often sent from remote locations to central servers over satellite links. This not only increases the cost of data transmission but delays its receipt and analysis. This latency can be critical – or even deadly – when the data is used to control powerful equipment or sensitive industrial processes.

Both these problems will intensify as falling prices lead to the deployment of many more sensors, and technical advances allow each sensor to generate much more data. Processing more data at the edge (i.e. near the well) and determining which is worth sending to a central location (what some call Fog or Edge Computing) helps alleviate both these problems. So can the rapid provisioning of network components and services, while real-time application of security rules helps protect proprietary information.

* Data from retail environments, such as from a customer’s smartphone monitoring their location and the products they take pictures of, or in-store sensors monitoring their browsing behavior, can be used to deliver customized offers to encourage an immediate sale. Again, the volume of data and the need for fast analysis and action calls for the rapid provisioning of services and edge data processing, along with rigorous security to ease privacy concerns.

Making such scenarios real requires overcoming unprecedented challenges.
One is the sheer number of devices, which is estimated to reach 50 billion by 2020, with each new device expanding the “attack surface” exposed to hackers. Another is the amount of data moving over this network, with IDC projecting IoT will account for 10% of all data on the planet by 2020.

Then there is the variety of devices that need to be managed and supported. These range from network switches supporting popular management applications and protocols, to legacy SCADA (supervisory control and data acquisition) devices and those that lack the compute and/or memory to support standard authentication or encryption. Finally, there is the need for very rapid, and even real-time, response, especially for applications involving safety (such as hazardous industrial processes) or commerce (such as monitoring of inventory or customer behavior).

Given this complexity and scale, manual network management is simply not feasible. SDN provides the only viable, cost-effective means to manage the IoT, secure the network and the data on it, minimize bandwidth requirements and maximize the performance of the applications and analytics that use its data.

SDN brings three important capabilities to IoT:
Centralization of control through software that has complete knowledge of the network, enabling automated, policy-based control of even massive, complex networks. Given the huge potential scale of IoT environments, SDN is critical in making them simple to manage.

Abstraction of the details of the many devices and protocols in the network, allowing IoT applications to access data, enable analytics and control the devices, and add new sensors and network control devices, without exposing the details of the underlying infrastructure. SDN simplifies the creation, deployment and ongoing management of the IoT devices and the applications that benefit from them.

The flexibility to tune the components within the IoT (and manage where data is stored and analyzed) to continually maximize performance and security as business needs and data flows change. IoT environments are inherently disperse with many end devices and edge computing. As a result, the network is even more critical than in standard application environments. SDN’s ability to dynamically change network behavior based on new traffic patterns, security incidents andpolicy changes will enable IoT environments to deliver on their promise.

For example, through the use ofpredefined policies for plug-and-play set up, SDN allows for the rapid and easy addition of new types of IoT sensors. By abstracting network services from the hardware on which they run, SDN allows automated, policy-based creation of virtual load balancers, quality of service for various classes of traffic, and the provisioning of network resources for peak demands.

The ease of adding and removing resources reduces the cost and risk of IoT experiments by allowing the easy deprovisioning and reuse of the network infrastructure when no longer needed.

SDN will make it easier to find and fight security threats through the improved visibility they provide into network traffic right to the edge of the network. They also make it easy to apply automated policies to redirect suspicious traffic to, for example, a honeynet where it can be safely examined. By making networking management less complex, SDN allows IT to set and enforce more segmented access controls.

SDN can provide a dynamic, intelligent, self-learning layered model of security that provides walls within walls and ensures people can only change the configuration of the devices they’re authorized to “touch.” This is far more useful than the traditional “wall” around the perimeter of the network, which won’t work with the IoT because of its size and the fact the enemy is often inside the firewall, in the form of unauthorized actors updating firmware on unprotected devices.

Finally, by centralizing configuration and management, SDN will allow IT to effectively program the network to make automatic, real-time decisions about traffic flow. They will allow the analysis of not only sensor data, but data about the health of the network, to be analyzed close to the network edge to give IT the information it needs to prevent traffic jams and security risks. The centralized configuration and management of the network, and the abstraction of network devices, also makes it far easier to manage applications that run on the edge of the IoT.

For example, SDN will allow IT to fine-tune data aggregation, so data that is less critical is held at the edge and not transmitted to core systems until it won’t slow critical application traffic. This edge computing can also perform fast, local analysis and speed the results to the network core if the analysis indicates an urgent situation, such as the impending failure of a jet engine.

Prepare Now
IT organizations can become key drivers in capturing the promised business value of IoT through the use of SDNs. But this new world is a major change and will require some planning.

To prepare for the intersection of IoT and SDN, you should start thinking about what policies in areas such as security, Quality of Service (QoS) and data privacy will make sense in the IoT world, and how to structure and implement such policies in a virtualized network.

All companies have policies today, but typically they are implicit – that is – buried in a morass of ACLs and network configurations. SDN will turn this process on its head, allowing IT teams to develop human readable policies that are implemented by the network. IT teams should start understanding how they’ve configured today’s environment so that they can decide what policies should be brought forward.

They should plan now to include edge computing and analytics in their long-term vision of the network. At the same time, they should remember that IoT and SDN are in their early stages, meaning their network and application planners should expect unpredicted changes in, for example, the amounts of data their networks must handle, and the need to dynamically reconfigure them for local rather than centralized processing. The key enablers, again, will be centralization of control, abstraction of network devices and flexible, dynamic automated reconfiguration of the network. Essentially, isolation of network slices to segment the network by proactively pushing policy via a centralized controller to cordon off various types of traffic. Centralized control planes offer the advantages of easy operations and management.

IT teams should also evaluate their network, compute and data needs across the entire IT spectrum, as the IoT will require an end-to-end SDN solution encompassing all manner of devices, not just those from one domain within IT, but across the data center, Wide Area Network (WAN) and access.

Lastly, IT will want to get familiar with app development in edge computing environments, which is a mix of local and centralized processing. As network abstraction to app layer changes and becomes highly programmable, network teams need to invest in resources and training that understand these programming models (e.g. REST) so that they can more easily partner with the app development teams.

IoT will be so big, so varied and so remote that conventional management tools just won’t cut it. Now is the time to start learning how SDN can help you manage this new world and assure the speedy, secure delivery and analysis of the data it will generate.

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